Services

Besides providing an excellent software tool, we can help you succeed with big data by trainings, consulting and support

Training

We provide on-site and online training classes to help our customers understand and leverage the power of big data analytics. We offer instructor-led courses for business analytics, big data mining, predictive modeling, reporting and related aspects. The courses address beginners as well as intermediate users. Courses provide a hands-on experience, real-word problem solving activities and immediate constructive feedback so this is the most efficient way for getting started with big data analytics. Individual arrangements for trainings are possible on request.

To learn more about the Radoop training offerings, please contact us.

 Consulting

Our consulting team brings many years of experience and expertise in applying technologies to tackle big data analytics challenges. Our expert consultation services for customers include:

  • Consulting on Hadoop architecture, big data analytics and creating a big data analytics strategy
  • Building a valuable pilot application
  • Developing big data applications matched to your strategy
  • Customization of the Radoop software tools

If you would like to discuss consulting opportunities, please contact us.

Support

We offer several options tailored to meet support needs and give our customers confidence and a peace of mind. We provide direct online access to our dedicated team of technical support analysts. We also provide help with installation, configuration, deployment and application design. We help you to isolate, identify and fix problems, and we can answer questions about Radoop and all the analytical tasks that you run with our tools. We collaborate with RapidMiner to provide world-class support around the world covering all aspects of our products.

Support subscriptions are included with our products.